Care Plan for Caring Behaviors

Caring behaviors from nurses and their colleagues create the core of a patient’s emotional experience in a hospital setting. However, these caring behaviors are too often assumed rather than taught and measured. Fulfilling the patient and family’s emotional elements is critical to optimizing results and outcomes in your hospital or healthcare organization and to ensuring that you attract patients back to your organization the next time they seek care. Each member of the workforce from the Chief Executive Officer to the Volunteer needs to value, embrace and demonstrate the concept of “Every patient, family and colleague. Every experience. Every time.”